Privacy & Security


The following provisions will inform the visitors and users of the web site (hereinafter “website”) about the type, scope and purpose of the collection, processing and use of personal data on this website.

Website provider

The responsible entity within the meaning of the Federal Data Protection Act (BDSG) and also the “service provider” within the meaning of the German Telemedia Act (TMG) is

Steigenberger Hotels AG
Lyoner Straße 40
65028 Frankfurt am Main
Steigenberger Airport Hotel Frankfurt
Unterschweinstiege 16
60549 Frankfurt am Main

Telephone +49 69 6975-0
Fax +49 69 6975-2505

Full details in accordance with §5 TMG (Legal Notice)
(hereinafter referred to as the “provider”)


All personal information that you provide on our website for the purpose of booking a table in our restaurant is encrypted when transmitted to us. The nature and scope of the data collected may be obtained from the corresponding input fields in the online booking program we use. Such data is collected, processed, and used only to set up, implement, and manage the contractual relationship established by the booking.


When you contact us (for example, via the contact form or email), your information will be saved for the purpose of processing the request as well as in the event that follow-up questions arise.

Use of Facebook social plugins

Our website uses social plugins (“Plugins”) from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white “f” on a blue background or a “thumbs up” sign) or are identified by the rubric “Facebook Social Plugin”. The list and the look of Facebook social plugins can be viewed here:

When a user visits a page on this website that contains such a plugin, its browser is directly connected to the Facebook servers. The content of the plugin is transferred from Facebook directly to your browser, which then embeds it into the website. The provider therefore has no influence on the amount of data that Facebook collects with the help of this plugin. Based on the current information available to the provider, Facebook processes the information as follows:

By integrating the plugin, Facebook receives the information that a user has accessed the corresponding page. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. If the user interacts with the plugins, for example, clicks the Like button or writes a comment, the corresponding information is transmitted from their browser directly to Facebook and stored there. If the user is not a member of Facebook, there is still the possibility that Facebook will receive their IP address and store it. According to Facebook, in Germany only an anonymous IP address will be stored.

For the purpose and scope of data collection and further processing and use of data by Facebook, as well as the related rights and settings options to protect the privacy of users, please see Facebook’s privacy policy:

If a user is a Facebook member and does not want Facebook to collect data about them from this website and is linked to their member data stored on Facebook, they must log out of Facebook before visiting this website.

It is also possible to block Facebook social plugins using blocking add-ons for your browser, for example the “Facebook Blocker”.


Persons below the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians. We do not knowingly collect, process, or use the personal data of minors on this website.

Right to Information

On request, we will also inform you immediately whether and which personal data about you is stored by us. In case of mistakes you are entitled to the right to correct the personal data stored about you.

Please address any complaints, questions and requests for information to Oliver Geis, our Data Protection Officer:
Steigenberger Airport Hotel Frankfurt
Oliver Geis
Unterschweinstiege 16
60549 Frankfurt am Main
or by email:

Last updated: December 2015